Who are we?
ASK Renewables Limited, Company number 8828188 and our registered address is Unit 10 Sandybridge Lane Industrial Estate, Shafton, S72 8PH, Tel: 01226 715522, Email: firstname.lastname@example.org
What personal data do we collect?
Name, address, mobile/landline phone number, email address.
When do we collect this data?
When you approach us to purchase a product or service by telephone or email. When you engage with us via social media.
How do we use your personal data?
We use your personal data to provide you with the information, products and services that you request or purchase from us and deliver your products or services also to communicate with you regarding those products and services that you purchase from us and respond to your questions and comments. We also use your personal data to fulfil our legal and compliance related obligations, for example, to ensure we can fulfil our workmanship/equipment warranties and guarantees fully. In some cases we will use your personal data because it’s necessary for us to comply with a legal obligation, for example, if we receive a legitimate request from a law enforcement agency.
Who do we share your personal data with?
We will never sell any of your personal data to a third party. However, in order for us to provide our services to you, we share your personal data with our trusted subcontracted teams to effectively deliver our survey and installation processes. Whenever we share your personal data, we put safeguards in place which require these organisations to keep your data safe and to ensure that they do not use your personal data for their own marketing purposes. We may need to disclose your personal data to our insurers where we believe that it is required under our contractual relationship with our insurance provider to do so. There may be other scenarios where we are subject to a legal obligation to share or disclose your personal data, such as with law enforcement agencies or public authorities in order to prevent or detect crime or fulfil a legal requirement.
Security & retention of your personal data.
You have various rights in relation to your personal information including the right to request access to the information we hold, the right to correct any mistakes on our records and to request the deletion of records we hold where they are no longer required. You can read more about your rights, including the circumstances in which they apply, in the Guidance from the UK Information Commissioner’s Office (ICO) https://ico.org.uk/for-the-public. You also have the right to complain about our use of personal data to the ICO. You can do these by contacting the ICO via their website https://ico.org.uk/concerns or by calling 0303 123 1113.